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14. If you have questions, ask them. Take advantage of time spent with peers, trainers, coaches, supervisors and mentors. Any moment can be a teachable moment for someone needing to inform us. Help them get that opportunity.
15. If there is tension in the room, work through it. Tense moments, themselves, are teachable moments. Avoid shutting down or ignoring it. Instead, put on your curiousity cap and discover what's going on.