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Wednesday, May 30, 2012

The More Difficult the Conversation, the Greater Use of Your Gifts

Lately I have been talking with law firm managing partners, business developers, recruiters/career coaches and others in professional service industries - all around the common denominator of handling/not handling difficult conversations.

These conversations include but are not limited to
  • interviewing/firing
  • sales/purchasing
  • conflict resolution
  • negotiation/argument strategy
  • admitting error/holding others to account

It seems the tougher the conversation, the more practiced we must be in using our gifts.