The More Difficult the Conversation, the Greater Use of Your Gifts

Lately I have been talking with law firm managing partners, business developers, recruiters/career coaches and others in professional service industries - all around the common denominator of handling/not handling difficult conversations.

These conversations include but are not limited to

• interviewing/firing
• sales/purchasing
• conflict resolution
• negotiation/argument strategy
• admitting error/holding others to account

It seems the tougher the conversation, the more practiced we must be in using our gifts.