I can't think of many things more anxiety ridden than picking up the phone to make a call. The apprehensions around what am I about to say, will it come out right and what if I need to leave a message all flood my mind, causing me to stall. Suddenly the refrigerator calls to me, or the need to use the bathroom, or wondering about my email inbox.
For one, unless I've thought through my call's intention, I won't dial. As an introvert, I think through everything. Process is comfort. So ask me to do something at the spur of the moment and it happens within 10 minutes or so.
Attorneys come to Merri because they want to speak with confidence. They come to this blog to read about barriers that impair communication and presentation skills, and how to break them down.
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Friday, November 4, 2011
Thursday, November 3, 2011
The Hardest Part is What We Crave
Where I grew up in Findlay, Ohio is a pizza parlor that was the first in the area - Jac & Do's. Their thin crust pizza with ground beef and cheese is the best! You can roll the tiny square-cut pieces right into a roll and pop them in your mouth - so delicious! With a pitcher of beer, it's the destination place of almost the entire community!
Lately I've been craving pizza, so yesterday when I attended a luncheon to preview a presentation of a local contestant prepared for a national speaking contest and saw that pizza was served, I thought: Oh no. Can I control myself? In front of us were varieties of pizza, including some that resembled the type I used to enjoy back home in Findlay. Messy, ingrediants rolling off, the type you just wanted to make a mess with. What happened was what I had anticipated - I started off with control (2 strips and garlic bread) and then I gave in to it. After two bites I knew I wanted more. So I took another two. And enjoyed it!
Wednesday, November 2, 2011
Where's the Faith?
Yesterday I was returning to my office from a morning coffee meeting downtown Columbus, and I began to notice a pattern in several pedestrians. Many are unafraid to make eye contact. This encourages me. I am quick to smile at those who are willing to connect, to which they often share a greeting.
Now that I'm tuned in to my surroundings I notice a lady in a scarf clutching the wrap around her neck while staring at the sidewalk. Instantly my mind reflects to earlier beliefs. Things aren't working. What am I doing?
The introvert's self-view is often one of doubt. Thoughtful and reflective, we question ourselves, quick to believe others' over our own thinking. We assume the second-seat in our own courtroom. Although we are expert in ourselves, we defer to the opinions of others. Such has been my struggle throughout life.
Tap, tap, tap. Exiting a bus and turning left onto the sidewalk towards me is a blind lady with her cane poised, searching out the signs she is on the right path. Head high and open to the world, she quickly passes by, jolting me by her faith. Her world view is that of confidence. She steps forward expecting to be supported, not waiting for assistance but taking charge. What a value system! Although she has the right to seek assistance - entitled - she has faith in her abilities and in the world around her.
And in case I questioned my own perspective of what I just saw, next come three more pedestrians, their blind canes in hand, some with seeing eye dogs. Smiles on their faces, heads positioned forward, they were taking on their day, full speed ahead! What a sign for me!
Introverts, where is our faith? We, the reflective, the contemplative, the thoughtful are best served with our positive energy not only towards others, but supporting ourselves.
Now that I'm tuned in to my surroundings I notice a lady in a scarf clutching the wrap around her neck while staring at the sidewalk. Instantly my mind reflects to earlier beliefs. Things aren't working. What am I doing?
The introvert's self-view is often one of doubt. Thoughtful and reflective, we question ourselves, quick to believe others' over our own thinking. We assume the second-seat in our own courtroom. Although we are expert in ourselves, we defer to the opinions of others. Such has been my struggle throughout life.
Tap, tap, tap. Exiting a bus and turning left onto the sidewalk towards me is a blind lady with her cane poised, searching out the signs she is on the right path. Head high and open to the world, she quickly passes by, jolting me by her faith. Her world view is that of confidence. She steps forward expecting to be supported, not waiting for assistance but taking charge. What a value system! Although she has the right to seek assistance - entitled - she has faith in her abilities and in the world around her.
And in case I questioned my own perspective of what I just saw, next come three more pedestrians, their blind canes in hand, some with seeing eye dogs. Smiles on their faces, heads positioned forward, they were taking on their day, full speed ahead! What a sign for me!
Introverts, where is our faith? We, the reflective, the contemplative, the thoughtful are best served with our positive energy not only towards others, but supporting ourselves.
Tuesday, November 1, 2011
Putting pen to paper
Yesterday a friend gave me some quality time over coffee. This resulted in my remembering one of my unique gifts. Thank goodness. It got me out of bed this morning!
While at Starbucks we were talking about what has been holding us back in our businesses. This struck me, for it's been an area of focus for me for quite some time - how can I get a better grasp on growing my business? It seems I know the answers - I've just been focusing on the numbers and not seeing my strengths. One of them is in telling the truth, especially through honest reflection of my own experiences. As an introvert, I reflect on myself frequently, usually in self-deprecating ways. Yet I know the value of shifting that focus to break down my introvert barriers, barriers that keep me in a box.
While at Starbucks we were talking about what has been holding us back in our businesses. This struck me, for it's been an area of focus for me for quite some time - how can I get a better grasp on growing my business? It seems I know the answers - I've just been focusing on the numbers and not seeing my strengths. One of them is in telling the truth, especially through honest reflection of my own experiences. As an introvert, I reflect on myself frequently, usually in self-deprecating ways. Yet I know the value of shifting that focus to break down my introvert barriers, barriers that keep me in a box.
Friday, October 28, 2011
7 Benefits of Putting the Introvert into the Spotlight

If you opened this, chances are you want the benefits of the spotlight AND want to be reminded of your value.
As an introvert, I have come to see spotlights - times speaking in public - as unexpected sources of energy.
Yes, I still thoroughly enjoy days away from the crowds, schedules free of appointments and the time and space to research, analyze, and create in isolation.
But I must admit there are huge benefits for us to seek the spotlight, even us introverts. And these benefits are humbling. But a quick survey is important - who are you?
Our world needs us
If you relate to the introvert's world, chances are good you fit one of a few different types.
As an introvert, I have come to see spotlights - times speaking in public - as unexpected sources of energy.
Yes, I still thoroughly enjoy days away from the crowds, schedules free of appointments and the time and space to research, analyze, and create in isolation.
But I must admit there are huge benefits for us to seek the spotlight, even us introverts. And these benefits are humbling. But a quick survey is important - who are you?
Our world needs us
If you relate to the introvert's world, chances are good you fit one of a few different types.
1. You could be thoroughly invested in a few subjects of importance, deeply researching them, tightly invested in experiencing them, and even full of understanding that subject matter. If so, you are a critical resource to audience groups. Perhaps you write to share your knowledge. Yet if you were to speak, you'd have a huge following. People want to HEAR from experts.
2. You may be the type who are more focused on people than tasks. If this is true, you appreciate good energy, poignant moments that move your spirit and demonstrate good will. If that is the case, you are moved by and interested in strategies of influence. As you develop that skill, you grow in creating a buzz because your audiences make an emotional connection with you, support you, and love you. People want to HEAR from someone who moves them.
See why the world needs you in the spotlight? Read on to learn the benefits to YOU.
2. You may be the type who are more focused on people than tasks. If this is true, you appreciate good energy, poignant moments that move your spirit and demonstrate good will. If that is the case, you are moved by and interested in strategies of influence. As you develop that skill, you grow in creating a buzz because your audiences make an emotional connection with you, support you, and love you. People want to HEAR from someone who moves them.
See why the world needs you in the spotlight? Read on to learn the benefits to YOU.
7 Benefits to Being in the Spotlight
7. You get to begin a new relationship with people. When we step in front of an audience, we open the connection to the world around us in such a profound way. Our audience gets to experience our energy - how we demonstrate passion for ideas and compassion for others. (a concept Dan Rockwell has blogged about through an interview with Apple's Jay Elliot).
Our audience gets a head and a gut feeling about us, that even if the content doesn't lead them to seek us out, their experience does. Regardless, we remain top of mind to them. What a tremendous opportunity!
6. You get to reveal your communication style. Quite frankly, we connect naturally to those who communicate the way we do. Whether as a humourist, a cynic, a nurturer, an analyst, or whatever the style, people's ears perk up when they connect to their own style. Within every audience there are 10%-34% who will align with your style, solely based on how you communicate. This helps people like you.
5. You make your value visible. Whether you represent an organization or yourself, you become the visible example. The more often you are visible, the more your brand is visible. Your name becomes synonomous with what you are expert in, yet your FACE gets immediate recognition. You will bring your value top of mind to your audience every time they look at you.
I have been blessed to have good experiences when speaking, so one of the results is the times when, out of context, someone sees me in a public place and actually touches me while recalling what they experienced. "I could relate to the desire to stand up and say what was on my mind and you give me a strategy to do so. What a relief that was!"
They relive that value, and I get to walk away aware of my value from their point of view.
4. You prove your credibility. I have a pet-pieve about speakers who don't know when to shut up, or seem to glory in their own voice, or in how great they are. Yet your willingness to share useful insight, to offer some tips, to compare ideas metaphorically for new perspective is a gift you bring to your world of listeners. Your willingness to share something of value, and your doing it in ways most appropriate to the audience motivates people to not only like you, but to respect and perhaps trust you.
3. You get immediate feedback. When audience members like, respect and trust you, they clamber to their feet before you leave the presentation room because of something you've motivated them in. They ask further questions, revealing what is most of interest/need to them. They give you their business card, and they are basically saying, "call me". As speakers we have just weeded out the not-yet-interested and identified those who are. We know who to follow up with - or at least who to start with.
2. You get in front of many people in a short amount of time. Speaking lengths can be 60 minutes, 20 minutes and even just 10 minutes. It doesn't take an engineer to state that good use of the time can be a sales person's dream. What usually takes 60 - 90 minutes with any given prospect, slowing down the number of appts in a week, can instead boost the sales ratio while committing less time to more people!
1. You have the chance at the end of your talk to suggest Next Steps. I was just in a teleseminar with Carrie Wilkerson yesterday who talks about Wanting the client, Wooing the client and Winning the client. The end of a well-constructed talk, one that engages curiousity and action, is the appropriate time to suggest a way for your audience to have more than just a taste of what they have already enjoyed. This is the time to move from the wanting and the wooing, to the winning. It's not about creating a hard sell. It's about helping your audience know their options.
Which of these benefits work for you? For me, they all work. Get started.
7. You get to begin a new relationship with people. When we step in front of an audience, we open the connection to the world around us in such a profound way. Our audience gets to experience our energy - how we demonstrate passion for ideas and compassion for others. (a concept Dan Rockwell has blogged about through an interview with Apple's Jay Elliot).
Our audience gets a head and a gut feeling about us, that even if the content doesn't lead them to seek us out, their experience does. Regardless, we remain top of mind to them. What a tremendous opportunity!
6. You get to reveal your communication style. Quite frankly, we connect naturally to those who communicate the way we do. Whether as a humourist, a cynic, a nurturer, an analyst, or whatever the style, people's ears perk up when they connect to their own style. Within every audience there are 10%-34% who will align with your style, solely based on how you communicate. This helps people like you.
5. You make your value visible. Whether you represent an organization or yourself, you become the visible example. The more often you are visible, the more your brand is visible. Your name becomes synonomous with what you are expert in, yet your FACE gets immediate recognition. You will bring your value top of mind to your audience every time they look at you.
I have been blessed to have good experiences when speaking, so one of the results is the times when, out of context, someone sees me in a public place and actually touches me while recalling what they experienced. "I could relate to the desire to stand up and say what was on my mind and you give me a strategy to do so. What a relief that was!"
They relive that value, and I get to walk away aware of my value from their point of view.
4. You prove your credibility. I have a pet-pieve about speakers who don't know when to shut up, or seem to glory in their own voice, or in how great they are. Yet your willingness to share useful insight, to offer some tips, to compare ideas metaphorically for new perspective is a gift you bring to your world of listeners. Your willingness to share something of value, and your doing it in ways most appropriate to the audience motivates people to not only like you, but to respect and perhaps trust you.
3. You get immediate feedback. When audience members like, respect and trust you, they clamber to their feet before you leave the presentation room because of something you've motivated them in. They ask further questions, revealing what is most of interest/need to them. They give you their business card, and they are basically saying, "call me". As speakers we have just weeded out the not-yet-interested and identified those who are. We know who to follow up with - or at least who to start with.
2. You get in front of many people in a short amount of time. Speaking lengths can be 60 minutes, 20 minutes and even just 10 minutes. It doesn't take an engineer to state that good use of the time can be a sales person's dream. What usually takes 60 - 90 minutes with any given prospect, slowing down the number of appts in a week, can instead boost the sales ratio while committing less time to more people!
1. You have the chance at the end of your talk to suggest Next Steps. I was just in a teleseminar with Carrie Wilkerson yesterday who talks about Wanting the client, Wooing the client and Winning the client. The end of a well-constructed talk, one that engages curiousity and action, is the appropriate time to suggest a way for your audience to have more than just a taste of what they have already enjoyed. This is the time to move from the wanting and the wooing, to the winning. It's not about creating a hard sell. It's about helping your audience know their options.
Which of these benefits work for you? For me, they all work. Get started.
Want to know more about how to get started? Visit Breaking Down Barriers services page to see what step is best for you to take. Start getting these benefits. Your clients, co-workers, and key relationships deserve to see their world based on the benefits your talents have to offer!
Thursday, October 27, 2011
Technical Difficulties rebranded as Opportunity
Yesterday I ran a teleseminar on 4 Ways for the Introvert to Overcome Fears of Public Speaking.
I chose to have the session recorded, thinking I could use a link to it for marketing purposes. Then when several interested callers told me they couldn't attend that day and wanted access to the recorded session, it made sense to send out that access right afterwards.
I had a very busy day yesterday and should have realized I would run into difficulties since I had never experienced running a teleseminar before. Murphy's Law - when something Can go wrong, it Will, especially when it involves technology.
I chose to have the session recorded, thinking I could use a link to it for marketing purposes. Then when several interested callers told me they couldn't attend that day and wanted access to the recorded session, it made sense to send out that access right afterwards.
I had a very busy day yesterday and should have realized I would run into difficulties since I had never experienced running a teleseminar before. Murphy's Law - when something Can go wrong, it Will, especially when it involves technology.
Friday, October 21, 2011
What you intend, you attract
It's Friday morning - the best work day for most of us, for we see the end in sight. Chances are good it's easier to get out of bed this morning than other days through the week.
When you look in the mirror, what do you see? Someone about to plod through the day? Someone ready to take it on? You see what others see, and therefore what you will attract.
When you look in the mirror, what do you see? Someone about to plod through the day? Someone ready to take it on? You see what others see, and therefore what you will attract.
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