Who would you convince?

I have one time served on a jury, which was for a civil case. An introvert who has interest in people, I usually pay attention to council communication style before I size up the evidence.

Those who work with me, who help me feel comfortable and clear with the information are who I will most readily be influenced by. Those who don't care about me or don't care that I understand their logic have just shot themselves in the foot.

And I am not alone here. I recall swaying two thirds of a jury to come full circle the other way. It took only 2 others to support my ideas before it happened.

No Need to be Caught in the Middle

I enjoyed laughing at the antics of Larry, Curley and Moe as a kid. Their physical comedy captured my breath and I often seemed to end up with the same expression on my face as the one caught in the middle. Luckily, it was them, not me, feeling the pain of the moment!

But in real life, I hate being a Stooge. Not only am I embarrassed, I regret making the choice of least resistance. Usually it has to do with not being courageous enough to speak up, especially when circumstances are between two people but one of them comes to me to do their dirty work.

Resources of note

In the past I have blogged about books that have supported my coaching business - see this. Today my focus is on videos that has expanded my thinking of presentations - how to present, effective deliveries, and great topics. For this, I turn to a few TED talks.

Ease your mind - The Introvert Mantra

Today I defer to the words of others in this post. Introverts, enjoy!

All noise is waste. So cultivate quietness in your speech, in your thoughts, in your emotions. Speak habitually low. Wait for attention and then you low words will be charged with dynamite. ~Elbert Hubbard


unplug iPod
music stops abruptly
cricket song instead
~Dr. SunWolf, professorsunwolf.com


In the attitude of silence the soul finds the path in an clearer light, and what is elusive and deceptive resolves itself into crystal clearness. Our life is a long and arduous quest after Truth. ~Mahatma Gandhi


God's poet is silence! His song is unspoken,
And yet so profound, so loud, and so far,
It fills you, it thrills you with measures unbroken,
And as soft, and as fair, and as far as a star.
~Joaquin Miller

Silence is a fence around wisdom. ~German Proverb

Go about your way, with quiet.

Time Out from Teams

Susan Cain, author of Quiet, has a plea to the education community - "Please give students time by themselves to think."

My introvert voice applauds her plea, knowing the refreshment that comes to us introverts when we have the time alone to reflect. We may do well with teams - although we need to accustom ourselves to them. We can play well in the sandbox. But we really prefer our own time to create, to discover, to think to ourselves. This is what I call solitude.

Many work environments are designed for pods and open space where quiet is bypassed. No wonder the work-from-home culture is so rampant. Many of us still prefer our own boundaries to get things accomplished. I do. Oh, I still enjoy times at coffee shops and public spaces for appointments or for the change of pace work, but my preference is to be isolated.

Are you an introvert? If so, take time out from teams. Find your space where you'll get the work done - meaning - think, create, strategize and do. If you need to inform your manager, find a way to address this, quietly, respectfully. They may not understand the dynamic constant teaming creates for introverts.

Do you have several appointments lined up? Good for you! Meetings, too? Of course while they are both necessary, it is also necessary to schedule your own time. Otherwise, at the day's end you'll regret not getting anything done. And if you're a teacher or can advise one, remind them of the needs to give students time out to think.

Breaking down barriers

Last week I addressed an audience I thought would be out of my range on a topic I have prepared and presented before. I had the sense this particular audience was more informed in the topic than my previous one and had concerns about my content being meaty enough.

I worked and worked and re-worked the presentation, spending much more time on it than I have on recent well-paid presentations. At length, I decided to involve them more than I had my previous audiences. That afternoon, I addressed them simply and involved them often. Still, I was preparing to hit the wall.

Turn the fuzzy into the clear

I remember the days we were all crammed into the auditorium for school levy campaign meetings. The superintendent stood near the overhead projector as he switched out one graphic for another. Did he think we all understood the tax language he used or saw what the graphics were pointing out?

"So hear we have a graphic of how the new tax levy we are seeking will affect us. I know you can't really read it, so I will point out what it says." And on the superintendent went to explain every column, every row and every detail of the complicated graphic displayed in front of us, while we squinted, we rubbed our eyes and we nodded off. Words skipped in and out of my recognition, leaving me wondering after 20 minutes of his speaking at us, what he had said.

I walked away more perplexed than when I walked in. I hadn't a clue how to explain what I had just heard.

"Think like a wise man but communicate in the language of the people." William Butler Yeats

How often do we confuse audiences? We assume they know what we are saying, yet we speak the jargon of our industry instead of the language of the people?

As you organize your ideas for a talk, keep in mind a few techniques:

1.  Compare the strange with the familiar. If your audience is unfamiliar with the concept you are addressing, compare it to something in their world so they get a sense of your idea.
2. Turn your fact into a picture. Instead of simply stating how large a state is, compare it in size to the state of your listeners (3 times the size of Ohio; it's like Ohio, Indiana, Michigan and Kentucky all put together)
3. Avoid technical terms. Put all language into the least educated listener's language. Or if teaching a term, take the time to do points 1 and 2.
4. Use visual aides. First, if your language requires teaching, show how the word or phrase is spelled. Secondly, make comparisons and pictures through your language or through graphics or by demonstration. And be sure the graphics are simple, clear and easy to see.

Clarity is the key to communication. If it's information we are trying to share, we must speak in terms the listener understands, otherwise they will not be informed. Help them walk away knowing how to explain what they just heard.